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1. Manufacturing and delivery deadlines
We are showing a great care in sending your mallets as quickly as possible. Manufacturing is launched at the reception of your order. On average, parcels are sent between 1 and 10 days later, but this deadline may be longer according to the products specificities. Then the delivery deadline depends on the destination place, i.e. between 2 and 10 days. We are used to shipping our products worldwide.
2. After-sales service
Should you get unsatisfied with one of our products, you can contact us by phone or e-mail. Manufactured with the greatest care and the best available raw materials, all mallets bearing our RESTA-JAY brand can be repaired. Our products benefit from a unique know-how and it is possible to replace each element.
RESTA-JAY Percussions
428 route de Verchizeuil
71960 Verzé (FRANCE)
Tél: +33 (0)3 85 22 19 40
3. Advice
After 25 years of experience serving percussionists, we can assist you in your choices. Going further than simply manufacturing mallets, RESTA-JAY Percussions helps you to create YOUR own sound.
Determining in your musical project, choosing mallets may be difficult and we shall be there to help you to get satisfied. We are also available to assist you and advise you in the global world of percussion instruments and repertory.
4. Transaction security
Safety is a priority for the Resta-Jay Percussions company. Thus, everything is done to ensure full security of the transaction process and the processing of your personal information.
During payment of your order, you are directed to a page secured by our bank that ensures complete protection of the transaction.
5. Protection of your personal information
As you may be, we are vigilant about use, sharing and security of your personal information. Your account information is subject to a data processing allowing the RESTA-JAY Percussions company to better answer to your requests, to keep you informed about our news and to create your personal space.
Your personal information is exclusively used by the RESTA-JAY Percussions company who commits to not disclose, share or trade it.
Accordingly to the Data Protection Act of 6 January 1978 amended in 2004, you are entitled to access and modify your personal data by contacting us :
RESTA-JAY Percussions - 428 route de Verchizeuil - 71960 Verzé (FRANCE)
through our contact form or by logging into your account.
